DKM Online offers a comprehensive suite of services, including Payroll Processing, Payroll Managed Services, and expert consultancy in Retiral Benefit Schemes. We also specialize in HR & Labour Compliance, ensuring that your business adheres to all legal requirements. In addition, we provide Attendance & Leave Management solutions and a variety of HR modules that can be tailored to meet the specific needs of your organization. Our goal is to deliver efficient, accurate, and customized services that support the seamless management of your workforce.

The app is designed for employees, managers, and HR professionals who are registered users of DKM’s payroll and HR outsourcing services.

You can reach our support team via the Contact Support section or by emailing [email protected] for immediate assistance.

Firewall Security Measures

DKM employs a robust firewall system across its main and alternate office locations to protect against unauthorized access and cyber threats.

• Dual Firewalls at Main Office: The main office is secured with two firewalls—WatchGuard M-400 and Cyberoam CR-50iNG—to provide comprehensive protection and redundancy.

• Alternate Location Firewall: A WatchGuard M-200 firewall is installed at our alternate location to ensure consistent security across all sites.

• Port Security: All unnecessary network ports are blocked to minimize potential vulnerabilities and exposure to threats.

• Quarterly Log Review: Firewall logs are reviewed quarterly to identify, address, and mitigate any suspicious activity, ensuring ongoing security and compliance.

DKM Security Server Room Access Protocols

The DKM Security Server Room is safeguarded with rigorous access protocols to ensure maximum data security and control.

• Restricted Access: Only authorized personnel are permitted entry, with strict controls to enforce this restriction.

• Two-Factor Authentication: Access is secured through dual authentication, requiring both an access card and password for entry, adding an additional layer of protection.

• Comprehensive Entry/Exit Logging: A detailed log of all entries and exits is maintained, regularly reviewed to monitor and detect any irregular access.

• Visitor Monitoring: All visitor entries are logged, closely monitored, and reviewed to ensure compliance with security standards.

• Monthly Log Review: Access and visitor logs are reviewed monthly, providing ongoing oversight to reinforce security measures and identify any potential risks.

Data Security Measures

DKM employs stringent data security protocols to protect sensitive information and maintain system integrity.

• Restricted Web Access: Access to external websites is limited to approved sites only, reducing exposure to potential online threats.

• Restricted Email Access: Email usage is restricted to authorized accounts and functions, helping prevent unauthorized data sharing or phishing risks.

• Controlled Access to Client Database: Only designated personnel can access client databases, ensuring client data remains secure and confidential.

• Centralized Anti-Virus Management: Anti-virus protection is centrally managed, allowing for uniform updates, threat monitoring, and rapid response to any malware incidents.

• Regular Vulnerability Scanning and Patch Updates: Periodic vulnerability assessments and timely patching are conducted to address emerging security risks and keep systems up-to-date.

• Quarterly User Activity Log Review: User activity logs are reviewed quarterly to monitor access patterns, identify irregularities, and strengthen data security.

• Full Backup of Critical Systems: Comprehensive backups of all critical servers and systems are routinely conducted to prevent data loss and support swift data recovery.

Business Continuity Measures

DKM has implemented comprehensive business continuity strategies to maintain operational resilience and data integrity.

• Fully Equipped Disaster Recovery (DR) Site in Gurgaon: A fully functional DR site in Gurgaon is prepared to support essential business operations in case of disruptions, ensuring seamless service continuity.

• Monthly Data Restoration: Regular monthly restoration of data is conducted to verify backup integrity and ensure swift recovery of critical information when needed.

• Annual Testing of BCP and DRP Plans: Yearly testing of the Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) is carried out to evaluate readiness, identify improvements, and confirm the effectiveness of all continuity protocols.

• Open the app and enter your registered company code, employee code and password.
• If you are a first-time user, use the credentials provided by your organization.

• Ensure your device meets the app’s system requirements 
• Check your internet connection.
• Update the app to the latest version.
• Restart your device and try again.
• If issues persist, contact our support team